Age Verification Troubleshooting

Written By Zerian Zinaris

Last updated 9 days ago

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Age Verification Error

On occasion, you may be prompted with an error when trying to load Yoti or VRChat age verification. If this happens, try logging out and logging back in again to your Furality account.

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I finished age verification, but it still shows I’m not verified!

Logout

If the website is displaying that you are not age verified after going through Yoti or VRChat, attempt a full logout on the Furality website. Logging back in, double check if the error is still occurring.

Connectivity Issues

Cellular or Wi-Fi Connectivity

The verification process starts with your Furality account on our website. The process can often take you off the website over to your cell phone if you do not have a built-in camera on your desktop or laptop. If you experience troubles while verifying on your device, try a few of these options:

  • Connect to a cellular network

  • Connect to another wi-fi network

  • Find a location that has a better signal or service quality

  • Restart your network equipment (Modem/Router/Firewall)