Age Verification Troubleshooting
Written By Zerian Zinaris
Last updated 9 days ago
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Age Verification Error
On occasion, you may be prompted with an error when trying to load Yoti or VRChat age verification. If this happens, try logging out and logging back in again to your Furality account.


I finished age verification, but it still shows I’m not verified!
Logout
If the website is displaying that you are not age verified after going through Yoti or VRChat, attempt a full logout on the Furality website. Logging back in, double check if the error is still occurring.

Connectivity Issues
Cellular or Wi-Fi Connectivity
The verification process starts with your Furality account on our website. The process can often take you off the website over to your cell phone if you do not have a built-in camera on your desktop or laptop. If you experience troubles while verifying on your device, try a few of these options:
Connect to a cellular network
Connect to another wi-fi network
Find a location that has a better signal or service quality
Restart your network equipment (Modem/Router/Firewall)