F.O.X. Portal Troubleshooting

Try Another Browser

Using a different web browser works more often than you think!
There are many options of web browsers, and sometimes, one of them may not play nice with our website. Examples of browsers you can use include:

• Firefox

• Microsoft Edge

• Google Chrome

• Opera

• Brave

• DuckDuckGo

• Safari

Use an In-Private Browsing Session

This may be preferrable to clearing your cache and cookies.
On most web browsers, you can open the settings menu and open the tab you are on within an In-Private session.

In-Private browsing means all cookies and cache are cleared.
You will have a clean slate on most sites as you will be signed out of accounts and will use default settings.
You can now log in and authorize without needing to clear your session data.

Clear your Cache and Cookies

Each web browser has a spot where you may clear the cache of your browser.
Your browser cache stores pieces of information, like log in information, and session information.
Each web browser is different, but this option is usually under “Privacy” within your web browser

Be aware that clearing your cache will clear logins on other websites entirely.

If your browser supports then clear data for the https://furality.online and https://furality.org sites to prevent wiping out logins for other websites.

Still need support beyond what's in this article?

Please visit our Help Forum on the community Discord for more support

Our guest experience team members are available to help answer your questions year-round!