VR Headset Troubleshooting

Written By Zerian Zinaris

Last updated 9 days ago

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Meta Quest 2/3

Includes the following headsets (Meta Quest 1 is NOT supported):

  • Meta Quest 2

  • Meta Quest 3

Troubleshooting:

  • Restart the headset, fully powering down and power it back on

  • Verify that there is sufficient battery power available

  • If you are using 3rd party plugins, disable or remove them

  • If using through SteamVR or AirLink, verify your network connection is stable

PCVR Headsets

Includes the following headsets:

  • Valve Index

  • Pico

  • Bigscreen Beyond

  • Pimax

  • Vive Pro/Eye

Troubleshooting:

  • Use SteamVR to restart the HMD device

  • Verify that your cables are all connected — DisplayPort/HDMI, power connector, USB connection

  • Verify that the cable connected to the headset is fully seated and plugged in

  • If you have any third party software that runs on boot, attempt to disable or remove them before launching SteamVR.

  • Verify that Easy Anti Cheat is booting up on VRChat launch, and is not throwing any errors or crashing

Android Friendly Headsets

Includes:

  • Samsung VR

  • Meta Quest (Standalone)

Troubleshooting:

  • Restart the headset

  • Double check battery percentage and charge

  • Disable any third party add-ons you may be running sideloaded on your headset